Returns

NEED TO RETURN SOMETHING?


 

RETURN POLICY

We accept, for store credit only, items that are unworn, unwashed, and free from any odors, animal hair, and/or make-up within 14 days of purchase with original tags attached.

Items that are FINAL SALE include:

  • All accessory items (with the exception of shoes)
  • Sale items (including any special promotions over 25%)

Return shipping costs are credited from return total.


NOTE: Items purchased with "Sezzle" have a 6% restocking fee if returned.  




NEED TO MAKE AN EXCHANGE? 

If you are needing to make an exchange for the exact item in a different size please email us at support@shopdakotaflora.com

If you are wanting to exchange for a different item, please complete the return process and use credit, once issued, for your purchase.



LOST, STOLEN or ITEMS DAMAGED DURING DELIVERY

We highly recommend purchasing shipping protection at checkout. Dakota Flora is NOT responsible for any lost, stolen or damaged items that do not have purchase protection.

It is the customers responsibility to make sure that all shipping information is accurate before completing order. In the event that an order is returned to us we will re-ship after receiving payment for shipping fees. If fees are not paid, no refund shall be given and items will be donated.